Cookies

The website www.hotelsmerano.it (“Website”) uses cookies. Cookies are text strings created by a server and stored on the computer’s hard disk or on any device used by the user to access the Internet (smartphone, tablet, etc.) which are then retransmitted whenever the user subsequently accesses the Internet. Cookies allow us to collect information about the user’s Website browsing, for example to remember the user’s language preference or the currency used for shopping, and to propose this information on the user’s next visit to facilitate Website usage. Cookies may be permanently stored on your computer and have a variable lifetime (so-called persistent cookies), but they may also disappear when your browser is closed or have a limited lifetime (so-called session cookies). Cookies may be installed by the Website you are visiting (so-called first-party cookies) or may be installed by other websites (so-called third-party cookies). The Website uses first-party cookies, third-party cookies and other similar technology, as specified below.

DATA CONTROLLER

P&H Management GmbH-srl Via XXX Aprile, 2 – 39012 Merano – VAT IT02735620219 iscrizione CCIAA BZ: IT02735620219 (hereinafter also “Company”).

1 – PURPOSES OF DATA PROCESSING

1.1 – Necessary technical cookies: the Website uses first-party, session and persistent cookies to allow you to safely and efficiently browse and use the Website as well as to improve the services provided by the Website. These cookies, for example, recognise the language selected and the country from which the user connects to the Website. These cookies, recognizing you whenever you access the Website, avoid you having to enter your data every time. The Website also uses third-party cookies from Google Analytics to collect information on how users use the Website (number of visitors, pages visited, time spent on the website, etc.). Users’ IP addresses are collected and processed anonymously, and the service settings do not allow for data sharing with Google. For further details and information, please visit the supplier’s webpage https://support.google.com/analytics/answer/1011397. In any case you can disable Google Analytics cookies by downloading a specific browser plug-in available here: https://tools.google.com/dlpage/gaoptout.

1.2 – Profiling cookies: the Website uses profiling cookies to record the preferences detected during each visit and thus create profiles to send messages that are more in line with the user’s preferences and interests. This Website also envisages third-party profiling cookies that are used so that you can visualise our commercial offers also when you visit other websites (retargeting). Others: For the facilitation and realisation of guest booking; the successful execution of the guest’s stay; to coordinate the hotel stay according to the wishes and interests of the guest; to ensure the provision of future hotel services which correspond with the interests of the guest; for marketing purposes as pertaining to hotel performance and the improvement of this performance.

1.3 – Data transfer to third parties: To contracted service providers who supply cloud-based software and data handling solutions to the hotel. These providers operate with the sole purpose of processing and analysing guest data for the aforementioned purposes.

2 – LEGAL BASES OF DATA PROCESSING

2.1 – Necessary technical cookies: performance of a contract to which you are a party (Website usage).
2.2 – Profiling cookies: consent (through banner, optional and withdrawable at any time).

3 – PERIOD OF DATA STORAGE

To check the lifetime of each cookie, please refer to the full list of cookies.

4 – NATURE OF DATA SUPPLY

When accessing any page of the Website, you will see a banner containing a short information notice. If you close the banner, the settings remain in place and you continue browsing in the absence of cookies other than technical ones. Your consent to the use of cookies other than technical ones is optional and can be withdrawn at any time by setting your cookie preferences. Your consent to the use of cookies is recorded by a “technical cookie”.

5 – YOUR RIGHTS AS A DATA SUBJECT

By contacting the Company by email at info@hotelsmerano.it, you can ask to access data concerning you, ask for their erasure, for the rectification of inaccurate data, for incomplete data to be completed, and you can restrict processing in the cases provided for by art. 18 of GDPR, as well as object to processing in the event of a legitimate interest of the Company.
Furthermore, if data processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format and, if technically feasible, to transmit your data to another controller without hindrance.
You have the right to withdraw your consent at any time for marketing and/or profiling purposes and to object to data processing for marketing purposes, including profiling connected with direct marketing. If you prefer to be contacted for the aforementioned purposes exclusively by traditional means, you may object only to receiving communications by automated means.
You have the right to lodge a complaint with the competent supervisory authority in the Member State where you habitually reside or work or in the State where the alleged breach took place.
You can object to the recording of cookies on your hard disk by disabling cookies on your browser. These are the options offered by the main browsers: Google Chrome, Safari, Mozilla Firefox, Microsoft Edge.
However, after this operation some functions of the web pages may not run smoothly.

6 – CHARACTERISTICS OF COOKIES USED BY THE WEBSITE AND PREFERENCE MANAGEMENT

You can visualise the full list of cookies used by the Website and set your preferences in detail by clicking on the following link: Full list of cookies and preference management

7 – PERSONS AUTHORISED TO PROCESS DATA

The data collected through cookies will be processed by employees and collaborators of the Company or external persons in their capacity as persons in charge of data processing or data processors, carrying carry out technical and organisational tasks for the Website on behalf of the Company. The full and updated list of Data Processors appointed by the Company can be obtained by sending an email to info@hotelsmerano.it.